Water damage restoration in Orlando

A pipe let go, the water heater failed, or the AC pan ran over. Breathe. We find where the water went and dry it properly, day or night.

Open 24/7 for homes and businesses across Orange, Seminole, Osceola and Lake counties.

What to do right now

A few calm minutes now saves a lot later. Then hand it to us.

  1. Stay safe first. Keep away from wet outlets, cords and the breaker panel, and stay out of any room where the ceiling sags.
  2. Shut off the water main if it's a pipe, water heater or appliance leak.
  3. Slip foil or plastic under furniture legs so wood stain and rust don't bleed into wet carpet.
  4. Don't use a household vacuum on water. It isn't built for it and can shock you.
  5. Take photos and video of every wet room before anything moves, for your insurance records.
  6. Call or text us at 407-807-8528, any hour. Send a photo and we'll talk you through the next hour.

The leaks we see most in Central Florida

Most water damage here starts inside the house, not outside. A few sources come up again and again.

  • Burst or cracked supply lines. The small hoses under sinks and behind toilets are under pressure all day. When one splits, it runs until someone turns off the water.
  • Water heaters. Tanks wear out from the inside. A slow drip in a garage or closet can soak a wall for weeks before anyone sees it.
  • Washing machine hoses. Rubber hoses get brittle with age and heat. A failure on the second floor reaches the ceiling below quickly.
  • AC drain lines and air handlers. Our air conditioners pull a lot of water out of the air. When the drain line clogs, the pan overflows into a closet, a hallway ceiling or the attic insulation.

Whatever the source, the job is the same. Stop the water, find every place it reached, and dry the structure until the readings say it is done.

Slab homes hide more water than you think

Most homes in Orlando sit on a concrete slab. Water that lands on the floor has nowhere to drain, so it spreads sideways under carpet, laminate and vinyl plank. From there it wicks up into baseboards and the bottom of the drywall.

The carpet can feel dry on top while the pad underneath is soaked. Tile can look fine while water sits in the grout lines and under the edges. That is why we measure instead of guessing. Moisture readings show us where the water actually went, including inside walls and under flooring, so nothing gets sealed back up wet.

Why Florida humidity makes speed matter

In drier places a small leak can sometimes dry on its own. Here it rarely does. Our air holds so much moisture for most of the year that wet drywall, carpet pad and wood framing have nowhere to give their water up to.

Mold can begin growing within 24 to 48 hours after materials get wet. Wood swells, laminate cups and drywall softens. The longer water sits, the more has to be removed instead of dried. Getting drying equipment running in the first day is often the difference between saving a floor and replacing it.

What we do when we get there

We start by making sure the water is stopped and the space is safe to work in. Then we map the wet areas with moisture readings and take photos before anything moves.

Standing water and soaked pad come out first. Anything that cannot be dried, like swollen particle board or saturated pad, is removed carefully, and we show you why. Then we set up air movers and dehumidifiers sized for the space and for Florida air. We come back to check readings until every area is back to normal.

You get the photos and moisture readings for your records. We work with all insurance companies and document everything your adjuster needs: photos, moisture readings and a detailed, itemized estimate.

Homes and businesses, any hour

We work in houses, condos, rentals, offices, shops and restaurants across Orange, Seminole, Osceola and Lake counties. For a business, we plan the work around keeping you open where we safely can. For a home, we explain each step so you know what is happening and why.

If the water came in from outside during a storm, see our page on flood and storm damage. When the drying is done, we can finish with a carpet cleaning so the room feels like yours again.

From soaked to dry, step by step

  1. You call, we answer

    Call or text any hour. We'll ask what happened, talk you through keeping everyone safe, and get a crew headed your way.

  2. We find where the water went

    Moisture readings map the wet areas, including under floors and behind walls, so nothing gets missed.

  3. We pull the water out

    Standing water and soaked carpet come out first. Whatever can't be saved is removed carefully, and we show you why.

  4. We dry it, and check every day

    Air movers and dehumidifiers set up for Florida humidity, with moisture readings taken each visit until the numbers are back to normal.

  5. Dry, documented, done

    You get the readings and photos for your records, and the room back the way it should be.

Common questions

How long does it take to dry out water damage?

Most rooms take about three to five days of drying, but it depends on how much water there was, how long it sat and what it soaked into. We check moisture readings on each visit and stop when the numbers say the materials are dry, not on a fixed schedule.

Can my wet carpet be saved?

Often the carpet itself can be dried and cleaned if the water was clean and we get to it quickly. The pad underneath usually soaks up the most water and is often replaced. If the water was from a toilet overflow or came from outside, porous materials it touched usually need to come out.

My AC closet is leaking. Is that water damage?

Yes. A clogged drain line can overflow for days before anyone notices, and the water often runs into walls, flooring or the ceiling below. Turn the system off at the thermostat, then call or text us at 407-807-8528 and we will check how far it spread.

Do I need to call my insurance company first?

You can call us first so the drying starts right away. We work with all insurance companies. We document everything your adjuster needs: photos, moisture readings and a detailed, itemized estimate, and we will meet your adjuster on site. You stay in control of your claim.

Close by, all over Central Florida

Based in Apopka and serving homes and businesses across Orange, Seminole, Osceola and Lake counties. See every area we serve.

2 AM? Still us.

Call or text whenever it happens. We'll pick up, and we'll help.