Water damage help across Orlando neighborhoods

Orlando is a lot of different houses in one city. A 1930s bungalow, a downtown condo and a five-year-old home in Lake Nona each hold water in their own way. We know the difference, and we dry each one the way it needs.

Open 24/7 for homes and businesses across Orange, Seminole, Osceola and Lake counties.

What to do right now

A few calm minutes now saves a lot later. Then hand it to us.

  1. Stay safe first. Keep away from wet outlets, cords and the breaker panel, and stay out of any room where the ceiling sags.
  2. Shut off the water main if it's a pipe, water heater or appliance leak.
  3. Slip foil or plastic under furniture legs so wood stain and rust don't bleed into wet carpet.
  4. Don't use a household vacuum on water. It isn't built for it and can shock you.
  5. Take photos and video of every wet room before anything moves, for your insurance records.
  6. Call or text us at 407-807-8528, any hour. Send a photo and we'll talk you through the next hour.

Older homes near downtown

In neighborhoods like College Park and Thornton Park, many homes were built long before today's codes. Some have original wood floors. Some sit on raised foundations with a crawl space underneath. Older plumbing and cast iron drains can fail without warning.

Wood floors cup and crown when water gets under them, and a crawl space can stay damp long after the room above looks fine. We check below the floor as well as on top of it, and we dry slowly enough to give old wood a fair chance.

Newer neighborhoods and slab homes

Baldwin Park, Lake Nona and the newer subdivisions across the city are mostly block or frame homes on concrete slabs. Water from a washer hose or a water heater runs under tile, laminate and carpet pad, then wicks up into baseboards and drywall.

The floor can feel dry while the wall behind it is wet. We take moisture readings room by room so we know where the water went, not just where it started.

Condos and apartments

In a downtown high-rise or a garden-style complex, one leak rarely stays in one unit. Water travels down through ceilings and across shared walls. That means the unit above, the unit below and the building manager all need to know.

We document what we find with photos and readings, so you have a clear record to share with your association, your landlord and your insurance company.

Lakes, storms and the AC closet

Orlando is full of lakes, and summer storms can drop a lot of rain fast. Low streets and yards near the water can flood in an afternoon. For storm water, see our storm and flood cleanup page.

Most calls start smaller. An air handler in a hall closet or attic drips from a clogged drain line for days. By the time a ceiling stain shows up, the drywall and insulation above it are soaked. Our main water damage restoration page walks through how we handle it.

From soaked to dry, step by step

  1. You call, we answer

    Call or text any hour. We'll ask what happened, talk you through keeping everyone safe, and get a crew headed your way.

  2. We find where the water went

    Moisture readings map the wet areas, including under floors and behind walls, so nothing gets missed.

  3. We pull the water out

    Standing water and soaked carpet come out first. Whatever can't be saved is removed carefully, and we show you why.

  4. We dry it, and check every day

    Air movers and dehumidifiers set up for Florida humidity, with moisture readings taken each visit until the numbers are back to normal.

  5. Dry, documented, done

    You get the readings and photos for your records, and the room back the way it should be.

Common questions

Do you come to every part of Orlando?

Yes. We cover the whole city and the areas around it, day or night. Call or text 407-807-8528 and tell us where you are.

My older home has wood floors. Can they be saved?

Often, if drying starts early. Wood that has cupped a little can settle back as it dries. We measure the moisture in the boards and the subfloor before we make any call about removal.

Water came from the condo above me. What should I do?

Shut off what you can, take photos and let your building manager and the upstairs neighbor know. Then call us. We can start drying your unit and give you readings and photos for your records.

How long does drying take in Orlando humidity?

Most rooms take a few days. Our air holds a lot of moisture, so we use dehumidifiers and check readings every visit until the materials are back to normal.

2 AM? Still us.

Call or text whenever it happens. We'll pick up, and we'll help.