Water damage restoration in Lake Mary

Lake Mary is mostly newer homes and busy office buildings. Both can hide a leak for a long time. When you find it, call or text any hour, and we'll help you figure out how far it went.

Open 24/7 for homes and businesses across Orange, Seminole, Osceola and Lake counties.

What to do right now

A few calm minutes now saves a lot later. Then hand it to us.

  1. Stay safe first. Keep away from wet outlets, cords and the breaker panel, and stay out of any room where the ceiling sags.
  2. Shut off the water main if it's a pipe, water heater or appliance leak.
  3. Slip foil or plastic under furniture legs so wood stain and rust don't bleed into wet carpet.
  4. Don't use a household vacuum on water. It isn't built for it and can shock you.
  5. Take photos and video of every wet room before anything moves, for your insurance records.
  6. Call or text us at 407-807-8528, any hour. Send a photo and we'll talk you through the next hour.

Two-story homes and upstairs leaks

Many Lake Mary homes, in Heathrow and the neighborhoods around it, are two stories with the laundry room, bathrooms and an air handler upstairs. When something lets go on the second floor, water heads down into the ceiling below. The insulation above that ceiling soaks it up and holds it.

A small stain downstairs can sit under a much larger wet area. We take moisture readings on both floors and in the ceiling cavity so we dry what's wet and leave what isn't.

AC closets and attics

Air handlers in attics and upstairs closets work hard through a Central Florida summer. When the condensate line clogs, the pan overflows, and that water goes straight into the ceiling or the wall next to the closet. It often drips for days before anyone notices.

If you see water near the AC or a new ceiling stain, turn the system off and call us.

Most homes here sit on concrete slabs too. Water that reaches the first floor runs under tile and carpet pad and wicks into baseboards. We follow it with readings until we find where it stops.

Offices and commercial space

Lake Mary has a lot of office buildings and business parks. A sprinkler line, a restroom supply line or a rooftop unit can wet a whole suite overnight. We work with property managers and tenants to contain the area, dry it and keep a clear record of readings and photos for your insurance company.

Lakes, ponds and summer storms

Between the city's namesake lake, retention ponds and wooded lots, there's water close to many homes. Afternoon storms can drop heavy rain fast, and wind can push it in around windows and sliding doors. For outside water, see our storm and flood cleanup page.

From soaked to dry, step by step

  1. You call, we answer

    Call or text any hour. We'll ask what happened, talk you through keeping everyone safe, and get a crew headed your way.

  2. We find where the water went

    Moisture readings map the wet areas, including under floors and behind walls, so nothing gets missed.

  3. We pull the water out

    Standing water and soaked carpet come out first. Whatever can't be saved is removed carefully, and we show you why.

  4. We dry it, and check every day

    Air movers and dehumidifiers set up for Florida humidity, with moisture readings taken each visit until the numbers are back to normal.

  5. Dry, documented, done

    You get the readings and photos for your records, and the room back the way it should be.

Common questions

Water from our upstairs bathroom came through the kitchen ceiling. Can the ceiling be saved?

Sometimes. If the drywall is firm and dries quickly, it may stay. Wet insulation usually comes out, because it holds water against the drywall. Stay out from under any sagging spot until we check it.

Do you work in Heathrow?

Yes. We cover Heathrow and all of Lake Mary, day or night. Call or text 407-807-8528.

Can you work after hours in an office so we can keep operating?

We're open 24/7, so we can plan the work around your schedule where the drying allows.

How long will drying take?

Most rooms take a few days. We check readings each visit and stop only when the materials are back to normal.

2 AM? Still us.

Call or text whenever it happens. We'll pick up, and we'll help.