Water damage restoration in Sanford

Sanford sits where the St. Johns River opens into Lake Monroe, with some of the oldest homes in the area just up the street. Old houses and high water both need a careful hand. Call or text any hour.

Open 24/7 for homes and businesses across Orange, Seminole, Osceola and Lake counties.

What to do right now

A few calm minutes now saves a lot later. Then hand it to us.

  1. Stay safe first. Keep away from wet outlets, cords and the breaker panel, and stay out of any room where the ceiling sags.
  2. Shut off the water main if it's a pipe, water heater or appliance leak.
  3. Slip foil or plastic under furniture legs so wood stain and rust don't bleed into wet carpet.
  4. Don't use a household vacuum on water. It isn't built for it and can shock you.
  5. Take photos and video of every wet room before anything moves, for your insurance records.
  6. Call or text us at 407-807-8528, any hour. Send a photo and we'll talk you through the next hour.

Historic homes need patient drying

In and around historic downtown Sanford, many homes are wood-frame houses built on raised foundations, with heart pine or oak floors, plaster walls and a crawl space below. These houses can last a long time, but they don't like sitting wet.

Water that comes through the floor collects in the crawl space and keeps the wood above damp. Old flooring cups as it absorbs water. We check the boards, the framing and the space underneath, and we dry steadily rather than fast, so old wood has time to settle.

Living near Lake Monroe and the river

The St. Johns is a slow river, and when heavy rain falls across its basin, the water can stay high for days or weeks. Hurricane Ian in 2022 brought flooding to parts of Central Florida, and areas along the river were slow to drain.

River and lake water is outside water. It carries dirt and bacteria, so it needs more care than a clean pipe leak. Our storm and flood cleanup page explains how we handle it.

Newer neighborhoods on slabs

Away from downtown, much of Sanford is newer block and frame homes on concrete slabs. Here the usual trouble is a washer hose, a water heater or an AC drain line. Water runs under the flooring and up into the walls. We find it with moisture readings, not guesswork.

Downtown businesses

Shops and restaurants downtown often share old buildings with apartments above. A leak upstairs reaches the business below. We contain the wet area, dry it and give you photos and readings for your records, to share with your landlord and your insurance company.

From soaked to dry, step by step

  1. You call, we answer

    Call or text any hour. We'll ask what happened, talk you through keeping everyone safe, and get a crew headed your way.

  2. We find where the water went

    Moisture readings map the wet areas, including under floors and behind walls, so nothing gets missed.

  3. We pull the water out

    Standing water and soaked carpet come out first. Whatever can't be saved is removed carefully, and we show you why.

  4. We dry it, and check every day

    Air movers and dehumidifiers set up for Florida humidity, with moisture readings taken each visit until the numbers are back to normal.

  5. Dry, documented, done

    You get the readings and photos for your records, and the room back the way it should be.

Common questions

My old house has a crawl space and water got under it. Is that urgent?

Yes. A damp crawl space keeps the floor framing wet, and in our humidity that is how mold and rot get started. Call us so we can check it and get it drying.

Lake Monroe is high and water is near my home. What should I do?

Follow local guidance and stay safe first. Move what you can off the floor and take photos. Once it's safe to go back in, call us and we'll start the cleanup and drying.

Can historic wood floors be saved after a leak?

Often, if drying starts early and goes at the right pace. We measure moisture in the boards and the subfloor before deciding anything is a loss.

Do you handle smoke damage in older homes?

Yes. Smoke odor settles into old wood and plaster. See our fire and smoke damage page.

2 AM? Still us.

Call or text whenever it happens. We'll pick up, and we'll help.